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Practice Website Data Protection Compliance

The Practice Website is provided by Neighbourhood Direct Ltd (a member of Oldroyd Publishing Group Limited) in partnership with Myria Limited and uses the GP Fusion GP Website system.

The Practice Website is https-secured.

Personal information may be submitted by Patients through forms on the Practice Website. The forms use HTTPS and TLS (using a 2048 bit certificate) to encrypt data sent to and from your computer when using the site and our server environment is PCI DSS certified - the highest standard of security associated with e-commerce and online finance solutions. Form submissions are stored on the server for up to 28 days and are encrypted and secured with a private key known only by the GP Practice. Submissions are processed by nominated Practice staff only.

The Web Server hosting our Practice Website automatically collects Audit logs of Website usage. These logs include the IP addresses of Website users. Web Server Logs are used to monitor, measure, analyse, improve, and troubleshoot services only. They are not published or passed to any third parties, and are used solely to maintain service quality. Audit logs are kept for 6 months and are automatically deleted.

The Practice Website directs patients out to Patient Access, a third-party secure website service operated by EMIS, for appointments, requesting repeat prescriptions and viewing some parts of their medical records.

Our Practice Website includes activity tracking via Google Analytics. Google anonymises the user activity data and does not store IP addresses.

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